Important Information
Age Restriction Policy
We must receive signed consent from the parent or guardian of any client under the age of 16 years old.
We cannot treat any client under the age of 12. Those aged 12 to 15 years old may only be offered the treatments in our Just for Juniors category. Clients under the age of 16 years must have a parent or guardian present during the treatment.
The following treatments cannot be performed on clients under the age of 18:
Skin Needling
Skin Peels
IPL Hair Removal
IPL Skin Rejuvenation
Dermaplaning
Electrolysis
Advanced Electrolysis for Blemish Removal
Pregnancy Policy
This policy is to ensure the health, safety and well being of clients who are at any stage of pregnancy while they visit our salons.
We do not offer massage* to any clients in their first trimester. Thereafter, for the remainder of pregnancy we require GP and/or Midwife consent to carry out a massage treatment.
*Massage to include swedish back massage, full body massage and hot stone massage.
We do not massage the abdomen, the pressure points on either side of the ankles, or the webbed area between the thumb and index finger at any stage of pregnancy.
We will restrict the use of aromatherapy oils and use only plain almond oil, grapeseed oil, Eve Taylor Soothing Oil for face massage, Eve Taylor Anti Stress Body Oil for body massage.
The following treatments are contraindicated during the entire pregnancy and whilst breastfeeding:
Skin Needling
Skin Peels
Electrolysis for Hair Removal – New Clients only
IPL for Hair Removal and Skin Rejuvenation
CACI Non Surgical procedures
Radio Frequency Facial
Patch Testing: It is a requirement to perform a new patch test for Lash Tinting, Brow Tinting and Lash Lifting if a client advises they are pregnant.
Oncology Policy
This policy has been created to support our clients through their cancer journey. We aim to provide treatments that help support clients well-being whilst maintaining their health and safety.
The following treatments are contra-indicated whilst the client is in active* cancer treatment:
CACI Non Surgical Solutions
Skin Peels
Skin Needling
Hot Stone Massage
Back Massage
Full Body Massage
*Active treatment is defined as Treatment given to treat cancer, such as chemotherapy, radiation therapy or immunotherapy. Clients must wait 3 weeks since their last active treatment before these treatments are safe for them to enjoy.
Treatment Courses
Courses are valid for 1 year from the date of purchase. Expired sessions cannot be extended or refunded. Treatments cannot be exchanged for a different treatment and cannot be transferred to another client. Course bookings are subject to our cancellation policy. Any course treatment cancelled within a 24 hour period will be deducted from the courses sessions. Treatments can be redeemed at any Zest Skin Spa location.
Contraindications
Our Therapists, during the consultation process, will endeavour to establish if you have any contraindications that means your treatment cannot be performed or needs to be modified. However, it is the responsibility of the client to disclose their full, current and past, medical history as prompted in the consultation form and client disclaimer. Clients must continue to advise their Therapist if there are any changes to their medical history, any changes to their product use or medication.
Consultations
Consultations are vital to ensure a successful treatment programme and skincare regime. This is why we offer a consulting service free in all of our Spas. Our trained skin professionals are trained to ask questions which help to establish your skin type, current routine, effects of your lifestyle and desired results.
Informed consent ensures that you have all the necessary information about potential risks, benefits, and alternatives before undergoing any treatment.
The following treatments require a consultation:
IPL Hair Removal
IPL Skin Rejuvenation
Advanced Electrolysis for Blemish Removal
Electrolysis
Skin Peels
Skin Needling
Patch Testing
Patch testing is a legal requirement to ensure the health and safety of our clients. The following treatments require a patch test at least 24 hours prior to treatment:
IPL Hair Removal
IPL Skin Rejuvenation
Lash/Brow Tinting
Lash Lifting
Skin Peels
Patch Tests are required:
- Prior to the first treatment
- If there are any changes to medical history
- If 12 months has passed since the last patch test or treatment
Fitzpatrick Scale
We cannot carry out patch testing or skin treatments on clients with a skin type 5 and 6 on the Fitzpatrick Scale in respect of IPL treatments, Skin Peels, Skin Needling or Microdermabrasion. This is due to the unknown adverse impact on the skins pigmentation and the high risk of post inflammatory hyper pigmentation.
Cosmetic Injections (Botox and Fillers)
Clients must inform their Therapist if they have had recent cosmetic injections. Clients must wait at least 14 days after cosmetic injections before having any Zest Skin Spa treatment in the same area. Clients who have regular Botox injections should avoid having CACI Non-Surgical Treatments in the same area, as this treatment will counteract the effects of the Botox injection.
Before and After Treatment Care
Please attend your appointment wearing minimal, or preferably no, make up; our Therapists will cleanse the area to be treated but, depending on the products you use, may not be able to remove all traces of mascara etc. as this will cut into the treatment time allocated for the full appointment.
It is recommended that all clients wear a broad spectrum SPF and avoid direct sunlight after any skin, hair or facial procedure. We also recommend that clients avoid any heat or chemicals on their skin following any Zest Skin Spa procedure. This includes strenuous exercise, saunas, steam rooms, hot tubs, swimming, tanning products etc.
We also advise clients to stop the use of certain skincare products ahead of their visit. This includes but not limited to Retinol, AHA’s, BHA’s. If you are unsure how your lifestyle may affect your treatment please ask your Therapist for advice.
Zest Signature Facials
Follow Therapists advice for your skin.
Use the recommended skincare products for optimum results.
Wear a broad spectrum SPF daily.
Advanced Electrolysis
Follow Therapists advice for your skin.
Avoid touching the area while the skin is healing.
Allow up to 28 days for full skin healing to take place.
Do not have any other skin procedure for 28 days after treatment.
Follow up treatment may be required.
Follow up treatments must be booked within 4 weeks of the original appointment.
Lightly moisturise the treated area if advised by your Therapist.
Brows and Lashes
Follow Therapists advice for your skin.
Avoid touching the area for at least 24 hours after treatment
Do not allow lashes or brows to get wet following a Lash Lift treatment for at least 24 hours after treatment.
Avoid tanning products for at least 24 hours after an eyebrow wax, eyebrow tinting, eyelash tinting and/or a lash lift treatment.
CACI Non Surgical Solutions
Wear a broad spectrum SPF daily.
Follow Therapists advice for your skin type/concern.
Use the recommended skincare products for optimum results.
Dermaplaning
Wear a broad spectrum SPF daily.
Do not perform any further exfoliation treatment for at least 48 hours after treatment.
Follow Therapists advice for your skin type/concern.
Use the recommended skincare products for optimum results.
A mild erythema (redness) and light scratch marks are not uncommon especially if the skin has a high volume of hair growth and/or dryness. These should fade after 24/48 hours.
Electrolysis
Avoid touching the treated area for at least 24 hours.
Avoid any heat treatments for at least 24 hours after treatment.
Do not wax or tweeze hairs in between treatment.
Allow hairs to grow to at least 2mm for optimum treatment results.
Bleaching products should be avoided at least 48 hours before and after treatment to minimise skin sensitivity.
IPL Hair Removal
Avoid heat treatments for at least 48 hours after treatment.
Do not wax or tweeze hairs in between treatments.
Hairs can be shaved to manage growth between treatments.
Avoid tanning products prior to and immediately after treatment.
Avoid sun exposure prior to and immediately after treatment.
IPL Skin Rejuvenation
Avoid heat treatments for at least 48 hours after treatment.
Avoid tanning products prior to and immediately after treatment.
Avoid sun exposure prior to and immediately after treatment.
Just for Juniors
Young skin can be more sensitive and reactive after a treatment. Care must be taken to avoid any post treatment sensitivity by following the Therapists advice for your skin.
LED Light Mask Therapy
Avoid heat treatments for at least 48 hours after treatment.
Avoid tanning products prior to and immediately after treatment.
Avoid sun exposure prior to and immediately after treatment.
Manicure/Pedicure
Allow nails to properly dry for at least 4 hours after a regular polish application.
Do not attempt to remove gel polish without the correct advice from your Therapist. We always recommend a professional salon removal treatment.
Gel polish can last up to 2 weeks although there are factors that may reduce this time including, but not limited to, heat, chlorine, chemicals, nail condition.
Massage
Follow Therapists advice to maintain the results of your treatment.
Drink plenty of water to stay hydrated.
Avoid alcohol and caffeine containing beverages as they have dehydrating properties.
Please read our Pregnancy Policy above.
Skin Needling
Wear a broad spectrum SPF daily.
Do not perform any further skin treatment until your skin returns to feeling normal and until at least stage 3 of skin healing.
Follow Therapists advice for your skin type/concern.
Use the recommended skincare products for optimum results.
Skin Peels
Wear a broad spectrum SPF daily.
Do not perform any further exfoliation treatment for at least 48 hours after treatment
Follow Therapists advice for your skin type/concern.
Use the recommended skincare products for optimum results.